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Every Cup Tells A Story®

Behind every cup of Tim Hortons coffee is a fellow Canadian, helping to make our communities stronger. We’re travelling across Canada to hear their unique stories. Here is just a few of them.

 
Chris from Toronto

“I want to turn a family legacy into a community legacy.”

Chris, Restaurant Owner from Hamilton, ON

Michael from Ottawa

“The confidence I gained impressed my family.”

Michael, Tim Horton Camper from Ottawa, ON

Vania from Burlington

“This experience changed my life. Now it’s my duty to pay it forward.”

Vania, Team Member from Burlington, ON

Steve and Bessie from Barrie, ON

“We are here every day for more than just the coffee.”

Steve and Bessie, Guests from Barrie, ON

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“I want to turn a family legacy into a community legacy.”

As a third-generation Restaurant Owner, it isn’t surprising that Chris spent much of his childhood inside a Tim Hortons. Helping out with jobs in the restaurant, he learned the ins and outs of business operations. And while working with the Team Members and interacting with Guests, he learned that the business is about much more than serving cups of coffee. It’s about care. Now Chris owns restaurants of his own. And with recurring projects like a monthly lunch program at a neighbouring school, to spur-of-the-moment events like hosting birthdays at his restaurants, he wakes up each morning excited to create a better community for his team and his guests He also involves his children whenever he can, hoping they’ll continue in his legacy of giving back.

Thank you, Chris. And thanks to all those who make our community stronger.

Chris, Restaurant Owner from Hamilton, ON

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“The confidence I gained impressed my family.”

After years at a refugee camp in Tanzania, Michael and his family had the opportunity to immigrate to Canada. They settled into their new home in Ottawa where Michael started school as a fifth-grade student. Although thrilled to start his new life in Canada, he knew only a little English and was often shy and nervous in his new surroundings. It wasn’t until he attended Tim Horton Camp in Parry Sound that he came out of his shell. The friends he made there immediately took him under their wings and challenged him to different experiences. Whether it was trying new activities like canoeing and zip-lining, or new foods like chili and banana splits, Michael came home after his 10 days of camp with a new confidence. Understanding the power of a helping hand, Michael has become a leader at home, in his school and his community, doing things like working with incoming students at his school to help them find their place in their new surroundings just as he found his.

Thank you, Michael. And thanks to all those who make our community stronger.

Michael, Tim Horton Camper from Ottawa, ON

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“This experience changed my life. Now it’s my duty to pay it forward.”

Vania arrived in Canada from Cuba with little more than a couple of dollars in her pocket and a few words of English in her vocabulary. Without any previous knowledge of the brand or even what a donut was, a Manager recognized her work ethic and passion and gave Vania her first job at Tim Hortons. Grateful for this chance, she challenged herself to learn a new word of English each day with the help of her coworkers, and worked her way from the kitchen to the cash to General Manager. Now Vania’s in charge of her own store, and spends her time learning the coffee orders of the regulars who come in each day. To her, Tim Hortons represents chance and change. And whenever possible, she looks to hire new Canadians at her restaurant, giving them the same life-changing opportunity she received 17 years ago.

Thank you, Vania. And thanks to all those who make our community stronger.

Vania, Team Member from Burlington, ON

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“We are here every day for more than just the coffee.”

Steve and Bessie have been visiting the same Tim Hortons together for over 20 years. And when you see these two at their usual spot, they aren’t just two familiar faces. They’re a set of ears for staff to confide in. A pair of hands to help at community events. And even a team of recruiters getting neighbourhood kids their first jobs. They’re more than just loyal Guests of the restaurant, they’re honorary Owners.

Thank you, Steve and Bessie. And thanks to all those who make our community stronger.

Steve and Bessie, Guests from Barrie, ON

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