There are a number of different positions within our team that are crucial to the success of each Tim Hortons. All hiring and promotions occur at restaurant level.
As a team member your top priority is guest satisfaction. Whether you are the very first person our guests encounter or you are producing quality finished bakery items that our guests have come to enjoy and love you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment, while your ability to multi-task and communicate with your fellow team members will contribute to your success.
As a Designated Trainer, your supportive nature allows you to guide, train and coach new and existing team members to ensure that every team member has the skills and knowledge to excel in their jobs and deliver exceptional guest experiences. Through your demonstration of standards and procedures you provide on-going and consistent training that positively impacts the overall operations.
As a Team Supervisor, you are the perfect blend of mentor and team captain. You lead your team through your shift with a positive attitude. You set an example by placing guests as your highest priority and act as a role model for exceptional guest service. You spot opportunities to improve the business and you are able to effectively communicate with the management team.
As an Assistant Restaurant Manager, you are an enthusiastic role model and you motivate team members to deliver exceptional service for every guest, every time. You build positive relationships with a team of diverse members. As a passionate team leader, you believe in the importance of training team members to ensure high standards of guest service, quality and cleanliness are achieved. Using your knowledge of the food service industry, you take pride in supporting the Restaurant Manager and Owner in the day-to-day operations of a fast paced restaurant.
As a Restaurant Manager, you empower and lead your team to deliver exceptional guest experiences. You promote a respectful team environment and manage team members with open communication and understanding. You are an expert at recruiting, training, and coaching a diverse team to achieve and maintain Tim Hortons' high operational standards. You have the knowledge, skills and long term vision to support the Restaurant Owner in running a successful business and your aptitude for operational excellence allows you to easily plan and execute strategies for increasing sales and achieving targeted costs. You thrive in the fast paced atmosphere and love coming to work every day!
* Organizational structures may vary by location.