Selection Process

 The selection of new Tim Hortons restaurant owners is a most important decision involving an extensive interview/approval process. Not everyone who applies for a franchise meets the criteria to be a Tim Hortons restaurant owner. We strive to ensure that each restaurant owner possesses the necessary entrepreneurial drive, management skills, financial means and dedication which is required in today's competitive market.

We are proud of our dedicated restaurant owners chainwide, who exemplify and execute the Tim Hortons' principles and standards of operation on a daily basis. We carefully select hands-on owner/operators, who will devote their efforts on a full-time, long term basis to operating their restaurant. Our experience over our many years of operation has indicated strongly that a spousal team, or a team of two or more immediate family members, are the key to effectively managing a successful 24-hour operation. In fact, 95% of our restaurant owners operate a true family enterprise.

We do not grant area/regional development rights. We believe in building our system restaurant owner and restaurant by restaurant. We grant additional restaurants to only those restaurant owners whose performance demonstrates success in managing and operating their existing restaurants.

Click here to download an application

To receive our U.S. Franchise package, please contact us:

By Telephone: 1-888-376-4835

In Writing/By Fax:

Tim Hortons USA Inc.
Franchise Department
4150 Tuller Road, Unit 236
Dublin, Ohio
43017
Fax: (614) 791-4235

Please note: the following email address is for information package requests only.  Please see the FAQ section or call our offices for further questions.

Email: US_franchise_requests@timhortons.com
Please include your mailing address.

*This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It is for information purposes only. Currently the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. If you are a resident of or want to locate a franchise in one of those states, we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in your state.