Organization Structure
With our head office in Oakville, Ontario and our numerous regional offices across Canada and in the U.S., we offer support to Tim Hortons storeowners from coast to coast. Across North America, the TDL Group Corp. employs more than 1,500 people in various functional areas. To achieve success and excellence, our corporate team is made up of specialists in all areas of our business including, but not limited to: Operations, Research & Development, Training, Real Estate, Construction, Finance, Human Resources, IT, Legal, Franchising, Purchasing, and Marketing.
Head Office
Located in the heart of Ontario's Golden Horseshoe in Oakville, ON, the TDL Group Corp.'s head office is housed in what was once the original Tim Hortons warehouse. In the 1970's, the warehouse moved across the street, which allowed the vacant building to be converted into a Tim Hortons store with adjoining offices. Today the building is used solely for office space and has grown from less than 10,000 square feet on one floor, to over 73,000 square feet over three floors and is home to more than 300 corporate employees - an expansion which parallels the growth the Tim Hortons chain. Most major department groups are based out of our head office.
Regional Offices
TDL Regional Offices offer diverse opportunities to join the TDL team in growing markets. Regional Offices typically have smaller teams handling many of the same departmental functions as those found in Oakville. Our regional offices are located in: Calgary AB, Langley BC, Debert NS, Kingston ON, Lachine PQ, and Dublin OH.
Distribution Centres
The TDL Distribution Team is seen as one of the primary forces behind the success of Tim Hortons. Our safety record, commitment to excellence and focus on teamwork and customer service are unmatched in the industry. As a result of our company's growth, The TDL Group Corp. relocated its Oakville Distribution Centre to a new and much larger facility in Guelph, Ontario in 2006. This has created many opportunities in our Distribution and Transportation areas. TDL also operates Distribution Centres in Langley, BC, Calgary, AB, Debert, NS, and Kingston, ON.
National Training Centre
Oakville is the home of the Tim Hortons National Training Centre. All new owners from Canada and the US spend approximately seven weeks here undergoing an intensive training program, with the exception of Quebec, which is the home of the French Training Centre. The facility includes classrooms and a fully operational store. Trainers place a strong emphasis on all areas of Operational Excellence including: food handling and hygiene procedures, financial controls, employee relations, equipment maintenance and security.
Department Functions
The TDL Group offers a broad spectrum of challenging positions that have real impact on the continued growth of our organization. Along with the key areas below, we also engage professionals in the areas of Human Resource, Corporate, Real Estate and Franchise Law, Property Management, Purchasing, Customer Service, Corporate Communications and more. You can review our current opportunities on our corporate listings.
Construction and Store Design
Whether building new stores or renovating older ones, our team of Project Managers, Interior Designers, Planners and Professional Engineers are committed to making every local Tim Hortons store a pleasant place for our customers and efficient for day to day operations.
Distribution
This National team is committed to excellence in accurate on-time delivery to our ever-growing chain of Tim Hortons restaurants. To maintain our service levels, we have on-going opportunities for professional Truck Drivers and warehouse staff including Material Handlers and Order Selectors. Our new state-of-the-art Guelph, Ontario facility, which opened in early 2006, has created new opportunities for trade-qualified electrical and millwright maintenance experts.
Finance and Taxation
Ensuring fiscal responsibility and assessing business growth and opportunity, is always a challenge for our large team of financial professionals. If you are a CA, CMA, CPA, CGA or tax professional, we will leverage your expertise in accounting, financial analysis, and domestic, U.S. and international taxation. You'll help manage our core business, our real estate holdings and our diverse business interests and partnerships. Although our Head office is located in Oakville, our businesses and partnerships span internationally.
Information Technology
Whether it is implementing state-of-the-art point-of-sale systems or providing robust financial or inventory management systems, our technology infrastructure facilitates all aspects of our business. Our growing network of technology solutions provides challenging careers to those in system design and development, project management and technical and business support.
Marketing & Corporate Affairs
The Tim Hortons brand is one of the best known in Canada. The Marketing team works hard to uphold the brand characteristics in everything we do - be it through our innovative national advertising campaigns, national and/or local sponsorships, or our in-store merchandising. If marketing is your passion, then join the team that was awarded the 2004 'Best Managed Brand' by Canadian Business Magazine and 2004 'Marketer of the Year' by Marketing Magazine. We offer careers in 5 areas: Brand Marketing, Regional Marketing, Merchandising, National Promotions and Corporate Affairs. Our Corporate Affairs team handles the important areas of communication with the public, the media and the government.
Operations
Our focus is to partner with our stores owners to ensure their business success. If you enjoy being on the road and a daily part of the front line "action", then the Operations teams offers many opportunities. Responsibilities range from coaching our storeowners on management issues to training store personnel in preparation for store openings and launching new products across our chain.
Real Estate
Our team of Real Estate professionals is always searching for the right location for the next new Tim Hortons. Whether it's adding stores to current markets, or finding sites in newer expansion markets, this team plays a critical role in the continued expansion of the chain.
Research and Development
Our Research & Development team is always creating new products and enhancing current products to the delight of our customers. Exciting opportunities exist in the specialized areas of nutrition, product research & development, and quality assurance.
You can review our current opportunities on corporate listings.
