General Inquiries

At Tim Hortons, we value your feedback. Should your feedback relate to an experience you had at one of our franchised restaurants, you are welcome to contact the restaurant directly. Our Restaurant Owners would love to hear from you.

You can also provide feedback and obtain further information directly from our Guest Services department at Head Office.

No matter how you contact us, we strive to respond to all inquiries as quickly as possible.

Contact a Restaurant

Tell us how we did today.

By Phone Online Survey

Contact Corporate Head Office

Reach us by phone, fax, letter or email.

Phone, Fax, Mail Email Form

General Inquiries

Guest Services

Tim Card
1-866-TIM-CARD (846-2273)

Tim Horton Children's Foundation
RR#2, 264 Glen Morris Road E.
St. George, ON, Canada N0E 1N0
Tel: 1-888-585-0829
Fax: (519) 448-1415


Head Office

874 Sinclair Road
Oakville, ON L6K 2Y1
Tel: (905) 845-6511
Fax: (905) 845-0265

Regional Offices