Frequently Asked Questions
Find the answers to your questions online.
At Tim Hortons, we value your feedback. Should your feedback relate to an experience you had at one of our franchised restaurants, you are welcome to contact the restaurant directly. Our Restaurant Owners would love to hear from you.
You can also provide feedback and obtain further information directly from our Guest Services department at Head Office.
No matter how you contact us, we strive to respond to all inquiries as quickly as possible.