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Company Facts

MISSION STATEMENT:

Our guiding mission is to deliver superior quality products and services for our guests and communities through leadership, innovation and partnerships.

OUR VISION:

Our vision is to be the quality leader in everything we do.

HISTORY:

The TDL Group Corp. is the licensing company for Tim Hortons franchises presently operating in Canada and the United States. The Tim Hortons chain of restaurants began in 1964. Ron Joyce was originally the franchisee of Restaurant #1, located in Hamilton, Ontario, Canada. By 1967, he and Tim Horton became full partners in the company and after Tim's tragic death in a car accident in February of 1974, Ron Joyce became the sole owner.

TIMELINE:

  • 1964 - First Tim Hortons restaurant opens in Hamilton, Ontario, Canada
  • 1967 - Ron Joyce and Tim Horton become full partners
  • 1974 - In February, Tim Horton dies in tragic car crash
  • 1975 - 1st Tim Horton Children's Foundation camp opens in Parry Sound, Ontario, Canada
  • 1984 - 1st U.S. restaurant opens in Tonawanda, New York
  • 1991 - 500th Canadian restaurant opens in Aylmer, Quebec
  • 1995 - Tim Hortons is purchased by Wendy's International Inc.
  • 1995 - 1000th Canadian restaurant opens in Ancaster, Ontario
  • 1997 - 1500th restaurant in the chain opens in Pickerington, Ohio
  • 1998 - 100th U.S. restaurant opens in Columbus, Ohio
  • 2000 - 2000th restaurant in the chain opens in Toronto, Ontario
  • 2001 - 1st U.S. Tim Horton Children's Foundation camp, Camp Kentahten, opens in Campbellsville, Kentucky
  • 2004 - Tim Hortons celebrate its 40th anniversary
  • 2006 (March) - Tim Hortons completes an initial public offering and is fully spun off as a separate company as of September 29, 2006. Tim Hortons trades on the NYSE and TSX under the symbol THI.
  • 2006 (December) - 3000th restaurant in the chain opens in Orchard Park, New York
  • 2008 -  500th U.S. restaurant opens in Detroit, MI
  • 2009 -  Tim Hortons and Kahala Corp - parent company of Cold Stone Creamery - announced the co-branding of up to 100 combined restaurants in the U.S.
  • 2009 -  Tim Hortons Inc. announced on September 28, that it has completed the reorganization of its corporate structure to become a Canadian public company.
  • 2011 -  Tim Hortons signs a Master License Agreement (MLA) with Apparel Group based in Dubai for up to 120 multi-format restaurants in markets in the Gulf Cooperation Council.
  • 2011 - In December, Tim Hortons opened its 4,000th restaurant.

DISTRIBUTION:

Five warehouse distribution centres, located in Guelph, Ontario; Calgary, Alberta; Debert, Nova Scotia (Truro); Kingston, Ontario; and Aldergrove (Langley), British Columbia presently service the Tim Hortons restaurants across Canada and the U.S.

A fleet of branded trucks deliver food and supplies from our distribution centres to the restaurants.

TIM HORTONS INC. TOTAL REVENUES (2012)

$3.12 billion (CDN)

FRANCHISE RESTAURANT SALES (2012)

Canada (in thousands of Canadian dollars)  $5,907,481
U.S. (in thousands of U.S. dollars)  $532,214

CORPORATE STRUCTURE:

The TDL Group Corp. employs more than 1,800 people across our principal offices, regional offices, distribution centres and manufacturing facilities. The franchised restaurant locations retain a staff of more than 96,000 people.

The chain receives support services through the following corporate departments:

  • Development/Real Estate
  • Construction/Design
  • Legal
  • Franchising
  • Human Resources
  • Operations
  • Research & Development
  • Purchasing
  • Distribution
  • Finance
  • Marketing & Corporate Communications
  • Information Technology

FRANCHISEE ADVISORY BOARD:

A Franchisee Advisory Board made up of 16 restaurant owners from across the chain and management, meets on a quarterly basis to provide input on the main issues facing the industry and chain.  Company policy, major marketing programs and expenditures are the main focus of the Board.  Franchisees present reports from their regions on any issues of interest or concern to their business. The Franchisee Advisory Board exists in both Canada and the United States.

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